Lambda Research Corporation has launched a new corporate web site, www.lambdares.com, as well as a customer support web site, www.lambdares.com/technical_support/, which is available to TracePro and OSLO users.
The new customer support site features extensive technical resources accessible by TracePro and OSLO customers who have a current M&S subscription and includes general support information and technical support by product, such as:
- Software downloads of current and past releases
- Early Access software downloads and documentation
- Example files and models demonstrating software capabilities
- Libraries of files/models of generally available catalog products for use in the software
- Properties - files of detailed optical property data, ready for import into the software
- Tutorials - pictorial demonstrations of how to perform specific operations with the software
- New and updated wizards and macros
- Knowledge Base - searchable database of specific technical problems answered by technical support
Customers are able to gain access to this technical support site by clicking Sign-in link on Lambda Research's homepage, filling out a new user registration form and establishing user name and password. Lambda Research's support site will be continuously updated and expanded with additional materials in the future.